Privacy Policy
Privacy Policy
Oditorz (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients and visitors (“you”, “your”). This Privacy Policy explains how we collect, use, store, share and protect your information when you access or use our website www.oditorz.com and our related services from Pune, Maharashtra, India. Oditorz provides financial consultancy services, including tax filing, GST compliance support, company registration support, bookkeeping, and related advisory services to individuals and businesses.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy, subject to applicable laws in India.
Information we collect
We may collect the following categories of information:
- Personal Identification Information
- Name, address, email address, phone number, date of birth, PAN, Aadhaar (if voluntarily shared), and other KYC details required for providing accounting and taxation services.
- Financial and Tax Information
- Business Information
- Technical and Usage Information
- IP address, browser type, device information, pages visited, time and date of visits, and other analytical data collected through cookies or similar technologies.
- Communication Data
- Records of communications with us, including emails, WhatsApp messages, calls, web forms, and feedback sent to our Pune‑based office or to our official email info@oditorz.com.
How we use your information
We use the information collected for the following purposes:
- To provide, operate, and improve our services, including tax filing, compliance support, bookkeeping, and consultancy to clients in Pune and other locations.
- To verify your identity, complete KYC, and comply with applicable legal and regulatory requirements relating to taxation and financial services in India.
- To prepare and file income tax returns, GST‑related forms (where applicable), TDS returns, and other related filings as required by law.
- To communicate with you regarding your assignments, filings, deadlines, reminders, confirmations, and service‑related updates.
- To respond to your queries, support requests, and feedback.
- To send administrative information, such as changes to terms, policies, or service features.
- To maintain internal records, accounts, MIS, and audit trails for compliance and quality control purposes.
- To monitor and analyse website usage, improve functionality, and enhance user experience.
Legal basis and consent
Where required by law, we process your personal information on one or more of the following legal bases:
- Your consent (for example, when you submit details through our forms or share documents for service delivery).
- Performance of a contract or to take steps at your request before entering into a contract.
- Compliance with legal obligations under Indian tax, company, and other applicable laws.
- Legitimate interests, such as improving our services, ensuring information security, and preventing fraud.
You may withdraw your consent at any time by contacting us, subject to legal and contractual restrictions.
Data sharing and disclosure
We do not sell your personal information. However, we may share your information with:
- Government authorities and regulators
- Income Tax Department, ROC, and other statutory bodies, as necessary for filing returns, registrations, and compliance, or when required by law.
- Professional and technical service providers
- Our employees, partners, chartered accountants, consultants, and IT/hosting providers who assist in delivering our services, subject to strict confidentiality obligations.
- Third‑party platforms and tools
- Reputed software and platforms used for accounting, tax filing, cloud storage, and communication, to the extent necessary for performing our services.
- Legal and enforcement authorities
Whenever we share information with third parties, we endeavour to ensure that appropriate safeguards and confidentiality measures are in place.
Data retention
We retain your information only for as long as necessary:
- To fulfil the purposes for which it was collected.
- To comply with statutory record‑keeping requirements under tax, company, and other applicable laws in India (which may require records to be kept for several years).
- To resolve disputes and enforce our agreements.
When information is no longer required, we endeavour to securely delete, anonymise, or archive it as appropriate.
Data security
We use reasonable organisational, technical, and administrative measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction, including for clients served from our Pune operations. These measures may include:
- Restricted access to client data on a need‑to‑know basis.
- Use of secure systems, passwords, and authentication measures.
- Regular internal checks, reconciliations, and reviews as part of professional accounting standards.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, absolute security cannot be guaranteed.
Cookies and tracking technologies
Our website may use cookies and similar technologies to:
- Remember your preferences and improve user experience.
- Analyse website traffic and usage patterns.
You can manage cookie settings through your browser. If you disable cookies, some features of the website may not function properly.
Your rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of your information, subject to legal and contractual limitations.
- Object to or restrict certain types of processing.
- Withdraw consent, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Third‑party links
Our website may contain links to third‑party websites or services. These sites are not controlled by us, and this Privacy Policy does not apply to them. You are encouraged to review the privacy policies of any third‑party sites you visit.
Children’s privacy
Our services are generally intended for adults who engage us for financial and tax consultancy. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information as required by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. The updated policy will be posted on our website with a revised “Last updated” date. Your continued use of our website or services after such changes will constitute your acceptance of the updated policy.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Oditorz
Pune, Maharashtra, India
Email: info@oditorz.com
